GDPR and Data Rights

Last updated: 4 June 2026

RatedBooking is operated by Asgarbyte Limited. This page explains how users, customers, providers, and provider staff can exercise data protection rights under UK GDPR, EU GDPR, and other applicable privacy laws.

1. Controller and rights

For accounts, security, country marketplace operation, notifications, subscriptions, admin tools, support, and platform communications, Asgarbyte Limited acts as the platform controller.

Depending on law, you may request access, correction, deletion, restriction, objection, portability, withdrawal of consent, and information about automated decision-making where applicable.

2. Requests and response time

Send privacy and data-rights requests to privacy@ratedbooking.com. Registered users can also contact support after logging in. We may ask for information needed to verify identity.

We aim to respond to valid GDPR requests within one month. The period may be extended where allowed by law for complex or multiple requests.

3. Records we may keep

Some records may need to be kept for security, fraud prevention, audit logs, accounting, dispute handling, legal claims, provider obligations, or compliance with laws.

4. Processing and security

RatedBooking is a shared platform with country-separated access. Data may be processed by hosting, email, payment, monitoring, analytics, and support providers.

Security measures include HTTPS, authenticated access, role-based permissions, country filtering, provider ownership checks, email verification, hashed passwords, rate limits, audit logs, admin controls, and first-party API client access checks.

5. Complaints and policies

You may have the right to complain to your local data protection authority. We encourage you to contact us first so we can try to resolve the issue quickly.

Please also read the privacy policy, cookie policy, and terms and conditions.